Office phone: +52(415) 154 6275, Cell phone: +52(415) 105 2622 info@xotolarranch.com

FREQUENTLY ASKED QUESTIONS

Important Information

Confirmation will be received within 48 hours of booking, subject to availability.
Children must be accompanied by an adult.
Adult pricing applies to all traveler.
May be operated by a multi-lingual guide.
Minimum numbers apply. There is a possibility of cancellation after confirmation if there are not enough passengers to meet requirements. In the event of this occurring, you will be offered an alternative or full refund.
Not recommended for pregnant women in their first or last trimester.
Ride is suitable for participants with back problems, however trotting and galloping are not recommended.
Not recommended for participants with heart complaints or other serious medical conditions.
Subject to favorable weather conditions. If canceled due to poor weather, you will be given the option of an alternative date or full refund.
Dress code: Recommend wearing comfortable laced shoes or boots (no flip-flops or sandals), long pants, long- sleeve shirt or light jacket, & sunblock (cowboy hats are available for purchase at the ranch).
You are required to enter a preferred departure time, please note this is only required as an indication; Use “Special Requirements” to advise information at checkout.

About guarantee policy

More information coming soon.

About cancellation

More information coming soon.

Are there additional costs?

More information coming soon.

About refund policy

More information coming soon.

About plan changes

More information coming soon.

Privacy Policy

Based on articles 15 and 16 of the Federal Law on Protection of Personal Data in Possession of individuals, we inform you that Rancho Xotolar, San Miguel de Allende Guanajuato, Mexico, is responsible for collecting your personal data, the use that is given to the themselves and their protection. You will use your personal data, collected by this means, in order to maintain contact with you, assist you and establish the necessary commercial relationship related to the objectives of this company.

Terms and conditions of use

Terms and conditions, based on articles 15 and 16 of the Federal Law of Protection of personal data held by individuals, we inform you that Rancho Xotolar is responsible for collecting your personal data, the use that is given to them and its protection. You will use your personal data, collected by this means, in order to maintain contact with you, assist you and establish the necessary commercial relationship related to the objectives of this company.

by ON ESTUDIO

BOOK NOW